Our mission is to reduce the carbon footprint of every city we operate in, at zero cost to the local authorities.
We also aspire to encourage our riders and other residents to live green and actively contribute towards saving the environment.
Making short commutes quick, fun and eco-friendly is how we envision the future of urban mobility.
Our CSR initiative includes allocating 30% of our income towards actively developing more eco-friendly initiatives.
The safety of our riders is our primary concern. To avoid an untoward incidents that may cause harm to a rider or to others, we must insist on abiding by these simple guidelines.
Find a KIWI near you and scan the QR code to unlock
For your safety Please wear Helmet when you ride
Raise the KickStand before you start ride
Start your ride by repelling yourself with the foot, then push the throttle to accelerate
Pleace both feet on footboard while riding
No stunt riding
Do not block pedestrian walkway
Be mindful of road obstructions such as potholes and rocks
Do not drive over the curb
Always follow local traffic laws
Press handbrake to stop
Don't forget to lock up. End your trip by pressing the button
Are you a professional with passion for making a positive difference to the world around you? Then we would love to have you on our team.
Click below to see current opportunities in which you could add the most value.Current Vacancies
How do I download the app?
To download the KIWIride app, click here and you will be redirected automatically to the appropriate download page for your mobile device. You can also search “KIWIride” in both the IOS AppStore store and Google Play store.
How do I find a KIWIride near me?
To find a Kiwi scooter near you, open the KIWIride app. By enabling Location Services, you will automatically be taken to the map screen, showing all available scooters in your area. If you don’t see any vehicle icons displayed on the map, zoom out to search a wider area.
How do I unlock my KIWIride Scooter?
To unlock your Kiwi scooter, simply open the KIWIride app and tap the “Ride” button at the bottom of the screen. Scan the QR code using your phone’s camera, or manually enter the 8- digit vehicle code located below the QR code.
How do I end my ride?
First, make sure you’re parking in a safe, appropriate location that does not block car traffic, impede pedestrian access, obstruct an ADA ramp or infringe on private property. To lock your Scooter, tap "End Ride" in the KIWIride app. Your trip summary and ride history are available on the app as well, for your reference.
Where can I ride?
In general, electric scooters should not be ridden on roads, no matter what the speed is. For your own safety and to avoid inconvenience to others, you should only ride on pavements (at no more than 15 km/h) or cycling paths (at no more than 25km/h). Please ensure you follow any specific regulations that apply in the specific community that you are riding in at any given time.
Why does KIWIride ask for GPS location?
The KIWIride app uses your GPS location to show you scooters that are in your vicinity to within a few meters’ accuracy. The GPS location also serves to ensure your ride history is maintained for your reference.
Do I need safety gear?
Even though it is not a legal requirement, it is highly recommended that all riders put on the necessary safety gear such as helmets and proper footwear. For example, high heels or very loose slippers should be avoided.
How easy is it for first timers?
Even someone riding for the first time will be able to familiarize themselves and start right away. Due to the nature of the vehicle, it is relatively easy to stand on and ride without having to worry about losing balance or control. As with everything else, it is always advisable to start slow and gain speed gradually.
My scooter has broken down. What should I do?
If you encounter any issues with your KIWIride scooter that would affect your safety or ability to complete your trip, please stop riding immediately and report the problem to us. You can either call us on 800KIWI or send a message on the app. We will have the scooter collected and repaired at the earliest. You will not be charged for the ride.
Why can't I find the scooter shown on the map?
Please ensure you are in an area with good GPS signal reception, and that you have looked in all open public spaces. Don’t forget to check behind vehicles or large structures. If you still cannot find the scooter, please choose another scooter nearby, and let us know about the issue at email@example.com.
Why can't I unlock KIWIride?
The scooter is under maintenance. The app will notify if that is the case.
The scooter is already in use. The app will not display the scooter on the map.
Someone has used a private lock to secure the scooter. Please report this matter on firstname.lastname@example.org.
The QR code and / or vehicle code is illegible. Please report this matter on email@example.com.
What are the advantages of using scooter?
Saves time: up to 70 percent faster for short commutes.
Saves money: costs a fraction of what a taxi might cost for the same trip.
Saves the planet: with zero carbon emissions, you reduce your carbon footprint by not using a car for the short commute.
Easy mobility: scooters can access those short cut routes through buildings and parking lots.